What exactly do you do as an Information / Data Analyst?

The ideal (desired) business situation (“happy flow” in process analysis terminology) is that all business matters run in the right order. One by one in a row, with the same (shortest) lead time and well-defined input and output. Unfortunately, that is almost never the case in reality.

That is why it is important to find out all the limitations and bottlenecks within the process plate, to try to take them into account and to try to optimize them.

As an Information / Data analyst I am responsible for retrieving the correct information about business matters and the most important systems within the concrete business process. I collect this information through conversations with domain experts and functional administrators. Then I analyze the data using the systems. These include formatting and cleaning the data tables, combining data sources via SQL queries, statistical testing of variable dependency, visualization of data distributions and analysis of outliers.

As a process analyst I am also responsible for generating the activity table 1 . Based on this activity table, I generate the business process model with which I can analyze which business matters have been completed in a timely and efficient manner and which possible causes there may be for delays and bottlenecks. I share this information with business managers so that they can take the right actions based on my advice to improve the process model in the future.

What are the important qualities of an Information / Data Analyst?
My role as an analyst fits in very well with my scientific background 2 . Important characteristics are: strong analytical skills, accuracy, punctuality and eagerness to learn. In addition to having technical skills, the analyst must also be curious about the results in order to spot irregular patterns. Conducting the conversations with stakeholders and domain experts requires that the analyst has strong communication skills, listens actively and can record and transfer correct and complete information within the limited time.

 Although as a data analyst you are independent in performing SQL queries and building process models, it is the collaboration that strengthens the analysis and generates new ideas. It is never wrong to discuss your findings with the other business analysts or domain experts to come to a clearer understanding together.

What do you like about working at CIMSOLUTIONS?
CIMSOLUTIONS gives me an opportunity to research external organizations and further determine which work environment suits me best. I have my own study budget that I can use for all kinds of certifications and training within my field. In addition to the learning paths, I am a member of two Competence Centers where I work together with other experts to strengthen our work experience in the relevant field and thereby improve CIMSOLUTIONS' expertise in this area. There are also social events organized regularly by CIMSOLUTIONS where I can socialize with colleagues and do all sorts of fun activities.

Klim Mikhailov
Information / Data Analyst

1 a table with all activities that have taken place within the business process, with at least three properties: unique ID number, the name of the activity and the time at which this activity took place 2 Bachelor of Physics, Master of Computational Science, PhD in
Computational Astronomy